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Privacy Policy
Last Updated: 10 March 2026
This Privacy Policy explains how Emoto Studio collects, uses and protects personal information when you visit www.emoto.studio, enquire about services, or otherwise contact us.
Emoto Studio handles personal information in line with the UK GDPR and the Data Protection Act 2018.
1) Data Controller
Business name: Emoto Studio
Contact email: louis@emoto.studio
Based in: Haggerston, London
Emoto Studio is the data controller of personal information collected via this Site.
2) Website Platform
The Site is built and hosted on Wix. Form submissions sent through the Site are stored within Wix tools.
Wix stores and processes information using data centres including the USA and Ireland.
3) Personal Information
Emoto Studio may collect the following, depending on what you share:
Identity & contact:
name, email, phone number
Enquiry details:
wedding date, venue/location, timings, preferences, budget, if shared
Client administration, if you book:
contract details, invoice details, payment status, delivery details
Technical information:
device/browser information, pages viewed, approximate location, and similar analytics data
4) How Information Is Collected
Personal information is collected when you:
submit an enquiry via a Wix form
email, message, call, or otherwise contact the Studio
proceed with a booking or contract
browse the Site
5) How Personal Information Is Used
Personal information is used to:
reply to enquiries and communicate with you
provide quotes, contracts, invoices, and deliver services
plan coverage and final delivery
maintain business records, such as accounting and tax records
keep the Site running and improve it
Personal information is not sold.
6) Lawful Bases — UK GDPR
Emoto Studio relies on one or more of the following lawful bases:
Contract
to deliver services you book
Legitimate interests
to respond to enquiries and operate the business
Legal obligation
for record-keeping and tax requirements
Consent
for non-essential cookies and optional marketing, where used
7) Cookies
Wix uses cookies for important reasons such as security, performance, and user experience.
If the Site uses Wix’s cookie consent banner, visitors can accept or decline non-essential cookies. Wix provides cookie banner options via the site dashboard.
Cookies can also be controlled through browser settings. Blocking some cookies may affect how the Site works.
8) Who Information Is Shared With
Limited personal information may be shared with trusted service providers where necessary to operate the Site and deliver services, such as:
Wix, for website hosting, forms, and site tools
email and communication providers
invoicing or accounting providers
cloud storage or backup services, for client project delivery and storage
All providers are used for business purposes only, and appropriate safeguards are used where possible.
9) How Long Information Is Kept
Information is kept only as long as necessary.
Enquiries not booked:
typically up to 12 months
Client records:
typically 3 years for accounting and tax purposes
Project files:
in line with the contract and delivery timeline, and longer only if archival storage is requested
10) Security
Reasonable steps are taken to protect personal information, including secure accounts, limited access, and reputable platforms.
However, no internet transmission is guaranteed to be 100% secure.
11) Your Rights
Depending on circumstances, you may have the right to:
access your data
correct inaccurate data
request deletion, where applicable
restrict or object to certain processing
request data portability
withdraw consent, where consent is the lawful basis
To exercise your rights, contact:
louis@emoto.studio
12) Complaints
If you have concerns, please contact Emoto Studio first.
You also have the right to complain to the UK regulator:
Information Commissioner’s Office — ICO
13) Children
This Site is not intended for children, and personal data is not knowingly collected from children under 13.
14) Updates To This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated “Last updated” date.